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3.17.21 – Pandemic Leave Process For COVID-19 Exposure Or Positive Test Result

Wednesday, March 17, 2021

Pandemic Leave Process for COVID-19 Exposure
or Positive Test Result

When a COVID-19 exposure or positive test happens at work or at home, it is extremely important to take immediate steps to file for a pandemic leave request. The Company has added and continually updates valuable documents on the Flight Service page, which can help answer your frequently asked questions.

COVID-19 Exposure Frequently Asked Questions
Q: Whom should I contact if I test positive for COVID-19?
A: Contact the Team Member Service Center at 1-800-447-2000 option 9, then option 4 to speak to the COVID-19 team. This is also the first step for contact tracing. You will then need to call Crew Scheduling to call out sick for your upcoming trips and file a pandemic leave request.

Q: What happens if I am exposed to COVID-19 outside of work?
A: If a healthcare professional has told you that you need to quarantine due to exposure outside of work, call in sick to Crew Scheduling and then request a pandemic leave.

Q: What happens if I am exposed to COVID-19 while at work?
A: Daily Operations will notify you that you have been potentially exposed to COVID-19 by a coworker or customer.

  • If you were potentially exposed to COVID-19 by a coworker, they will remove you from duty with a Code 13. This is a miscellaneous removal code that starts the day you are notified and will continue through the quarantine window.
  • If you were potentially exposed to COVID-19 by a customer, Daily Operations will contact you and ask several contact tracing questions to determine if you were exposed. If you were exposed, they will remove you from duty with a Code 13 and provide more information on what to do next.

 

More COVID-19 Frequently Asked Questions can be found at Jetnet > Flight Service >
HELPFUL LINKS > COVID FAQs


Pandemic Leave Frequently Asked Questions
Q: What qualifies for a Pandemic Leave?
A: Awaiting test results, exposure to a confirmed case of COVID-19, and/or confirmed diagnosis of COVID-19.

Q: How much time off does a Pandemic Leave provide?
A: Approved leaves receive up to two weeks of paid time off. If you are not feeling well after the two-week period, call out sick with Crew Scheduling for any upcoming sequences or Reserve days to be transitioned to a Medical Leave of Absence.

Q: May I travel on Pandemic Leave?
A: No. You cannot travel while on Pandemic Leave.

More Pandemic Leave Frequently Asked Questions can be found at Jetnet > Flight Service > FA Service Center > Personal Information > Personal/Occupational Health Resources > Pandemic Leave FAQs


Pandemic Leave Form

The Pandemic Leave Form can be found at Jetnet > Flight Service > FA Service Center > Personal Information > Personal/Occupational Health Resources > Pandemic Leave Form

Should you have any additional questions, please email [email protected].

In Solidarity,

Cathy Sharp
APFA National Health Department Chair

[email protected]

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
Weekends / Holidays: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
Weekends / Holidays: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
Weekends / Holidays: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

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