5.16.23 – Utilizing APFA EAP Professional Standards

Utilizing APFA EAP Professional Standards

Tuesday, May 16, 2023

During your sequence, you have a confrontation with a fellow Flight Attendant, and you are unable to resolve your differences.

What should you do?

Call your APFA EAP Professional Standards to address the issue. 

APFA EAP Professional Standards

Did you know that APFA EAP Professional Standards is a confidential resource to address workplace conflict?

What happens when you call APFA EAP Professional Standards?

A fellow Flight Attendant in your base trained in conflict resolution will address your concern. Should the APFA EAP need to make calls to gather more information, your name will not be disclosed.

We work in a unique profession that allows us to interface with multiple personalities, expanding our horizons.

Your APFA EAP Committee will hear your concern regarding the Flight Attendant about which you are concerned. Our trained representatives have the skills to call the Flight Attendant reported to have a confidential conversation addressing your concern or safety violation. Our representatives also can offer support should another issue arise during the conversation to provide additional resources for the Flight Attendant if needed.

Please allow yourself and your flying co-workers to have these conversations versus writing a report to the company. Reporting directly to the company causes the reporter and the reported to be investigated by the company until the case is closed, and the report will be placed in both personnel records.

Call APFA EAP Professional Standards
 1-833-214-2002

In Solidarity,

Marcus Recarte
APFA EAP Specialist

Deborah McCormick
APFA EAP Co-Specialist
FADAP Coordinator

[email protected]