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6.16.23 – American Airlines Flight Attendants: Treated Like “Just a Number”

American Airlines Flight Attendants:
Treated Like “Just a Number”

Friday, June 16, 2023

Melanie has been flying with American Airlines for 36 years. A conscientious and organized Flight Attendant, she arrives early to get through security and to her gate on time, every time.

Then, her attendance manager (AFSM) emailed Melanie, saying she would be handed a point for being late.

Upon calling her Union, Melanie learned that this has happened to many other Flight Attendants, too – employees who are responsible about meeting their obligation to be at work on time and doing so professionally, only to be treated like children.

“We used to have a relationship with our supervisors and now, we’re just a number,” Melanie says.

When will the negativity stop? When will the culture of respect between management and Flight Attendants return to American Airlines?

The rigid and impersonal attendance flight service management program at American Airlines makes Flight Attendants feel like just a number and treats hard-working employees like children.

#NoAAccountability
No respect.
No way to work.
American Airlines, do better.

Take ACTION!

Do you feel valued and respected by American Airlines Inflight management? Let us know your thoughts by taking the latest online poll on the APFA website.

Has American Airlines treated you poorly while you were trying to do the right thing? Share your story here.

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APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Q2 2024 APFA Executive Committee Meeting

September 25

Virtual Quarterly Membership Meeting – Oct 3

October 3 @ 11:00 am - 12:30 pm

2024 APFA Board of Directors Fall Meeting

October 16 @ 8:00 am - October 17 @ 5:00 pm

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Q2 2024 APFA Executive Committee Meeting

September 25

Virtual Quarterly Membership Meeting – Oct 3

October 3 @ 11:00 am - 12:30 pm

2024 APFA Board of Directors Fall Meeting

October 16 @ 8:00 am - October 17 @ 5:00 pm
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