5.17.24 – Reminder: Use the APFA Notification System for Critical Incidents
Friday, May 17, 2024
Utilize the APFA Notification System for Support During a Critical Incident
817-357-8786Â
The APFA Notification System allows members to directly notify APFA Safety and Security representatives of any critical incident on the aircraft, at the airport, or while on layover. Notifying APFA Safety and Security through the APFA Notification System will initiate internal procedures within the union. APFA Safety and Security, Base Presidents, Base Vice Presidents, National Officers, and EAP representatives all work collaboratively to provide support.
This system does not replace company procedures- it is another resource to ensure you receive help.
The notification prompt system is set up as follows (click graphic below to enlarge):
How does the notification system work?
- Call 817-357-8786.
- Select the corresponding prompt, and you will receive a detailed pre-recorded message.
- You will receive an automatic text message with important contact and reporting information and the necessary steps to report the situation and seek help.
- You may also text this number directly and an APFA Safety and Security Representative will be immediately notified.
After notifying your union, please call the American Airlines Inflight Operation Support Center.
Please save 817-357-8786 to your contacts and utilize the APFA Notification System to provide you with important information when experiencing an incident. Notifying your union by calling or texting  817-357-8786 holds the company accountable, and APFA remains informed of your well-being and safety.
You may find the APFA Notification System Privacy Statement here. For questions about this program, email [email protected].
In Solidarity,
Andrew Rhinehart
APFA Safety and Security Chair