AA Attendance Policy
With the Following changes, the Program is Determined Reasonable as a Whole
MyView
Customer Complaints will not be automatically added as a Performance Event within MyView
Calling in Well
The Company has implemented Calling in Well. The Company will also clarify that the Flight Attendant can always call in to inform the Company that she/he is able to fly on remaining day(s) of the trip for which she/he had called in sick. Such flying is subject to Crew Schedule’s consent. Flight Attendants will still be charged attendance points and SK for any days that they have not flown during the original footprint of the trip for which they called off sick.
Length of Absence
A single continuous sick (SK) absence will not be charged a second attendance point until the 7th day of the continuous absence
Planned Absences Over a Critical Period
Approved Medical Leaves of Absence (MLOAs) that touch a critical period will not be assessed a point for the critical period, so long as the MLOA was approved prior to the bidding period for the critical period month. This means the MLOA would not have resulted in any dropped trips, or potential lost reserve assignments.
Block FMLA
If a Flight Attendant goes out on a continuous medical leave for an FMLA qualifying condition and the Flight Attendant applies and is granted FMLA leave, the Flight Attendant will not be charged attendance points even if the Flight Attendant’s single, continuous absence from work extends beyond the FMLA entitlement.
Trip Missed (TM)
if the Flight Attendant is a late report (LR) and misses a trip (for any reason), but operates any trip that same day, the Flight Attendant will only be charged with a LR and not a TM.
Multiple Event Point Scenarios (Compounding)
A Flight Attendant will only be charged points for two separate events for the same trip, on the same day for the following scenarios:
- LR and SK – when the Flight Attendant receives a LR beyond the 1 contractual allowanceand SK is used on the same day, points will apply for both events. This would result in 2 points for an occurrence of 6 or fewer days and 3 points for an occurrence of 7 or more days.
- LR and Personal Day (PO) – when the Flight Attendant receives a LR beyond the 1 contractual allowanceand a Personal Day (PO) in excess of the contractual allotment (2 per year) is used on the same day, points may apply for both events, when points are assessed for a PO consistent with this Award. This could result in 2 points.
- Critical Period – the Flight Attendant will be charged1 additional point for any occurrence during a critical period (other than the exceptions noted above for MLOA or non-point generating PO).
Points Cap for Single Event
No single event will be charged more than 3 points, regardless of compounding.
Progressive Discipline
A Flight Attendant may be advanced to a Level 1 once the Flight Attendant has accumulated 4 points, Level 2 at 7 points, Level 3 at 9 points, and may be at Termination Level at 11 points.
Additional Changes to the Program
- A Flight Attendant will not be automatically assessed an attendance point when taking a personal day beyond two days in a rolling 12-month period, absent a showing that the Flight Attendant has abused the privilege, such as seeking the privilege repeatedly or for questionable reasons.
- A ReserveFlight Attendant is obligated to report to their assignment within two hours (or three hours at a co-terminal) from the time they speak with Crew Schedule and are notified of the specifics of their flight sequence assignment.
- In line with the parties’ stipulation at hearing, areserve out of base, also known as not positioned for duty, does not mean that Flight Attendants are obligated to be physically located within the defined home or base city while on reserve so long as the FAs make their assignmenton-time within the required time period set forth under Section 12.H.
- A Late Report may be issued to a Flight Attendantunder the Attendance Policy, when a Flight Attendant reports more than five minutes after their scheduled report time.
- Banked incentive points will be automatically applied to the next occurrence.
APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040
M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108
Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108
After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)
Currently, no scheduled events...
APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040
M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108
Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108
After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)
Currently, no scheduled events...
APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040
M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108
Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108
After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)
Currently, no scheduled events...