In the event of an emergency involving family members, the company, in an effort to help you through this difficult time, offers emergency/bereavement (A9) travel on American and American Eagle flights listed in the Travel Planner. A9 travel is not available on other airlines.

A9 travel is offered to you and certain members of your family when there is a death or imminent death due to a life-threatening illness or injury for those who are eligible (see EligibleFamily Members section). Every effort will be made to confirm you and your eligible travelers on an eligible flight(s) due to the emergency.If unable to confirm, you will be listed as a revenue standby.

If the personal emergency involves the death of an eligible family member and you must travel, A9 travel can be booked up to 30 days after the death to attend the funeral or memorial service.If you would like an exception to this, you should contact your FSM.

Youshould always contact yourmanager for authorization to book A9 travel. Only if the manager or department admin is not available, then youcan contact 1-888-WE-FLY-AA (1-888-933-5922), or if you are outside of the U.S., you may call the local reservations number. Be prepared with desired flight details, names, dates of birth and relationships of travelers for whom A9 travel is eligible. You may be required to provide the nature of the emergency as well as your manager’s name and AA ID#.