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Reserve Out of Base

Reserve Positioning for RAPs

“Not adequately positioned for RAPs”

These are the words the Company uses to issue potential discipline to a flight attendant who they believe was not in position for their RAP. There is no language in the JCBA or The Flight Attendant Attendance & Performance Program that states you are required to reside in the city you are based in.

JCBA Section 12H.1: A Reserve shall be required to report within 2 hours from the time she/he is notified of a sequence by Crew Schedule. At Co-Terminals he/she shall be provided with a 3-hours call out.

How an Investigation Starts

You are unable to make an assignment given by scheduling, now what (TM, Late Notification of Absence/Sick on Contact)? This may trigger an investigation into why you were not positioned for the RAP. These fall under the American Airlines Attendance and Performance Program. 'Reserve Not Positioned for Duty (Reserve out of Base)' falls under Performance.

The following have been used in investigations by the company to indicate that a Flight Attendant is not “in position” during their assigned RAPs.

  • Conversations with Flight Service
  • Social Media
  • Travel Records
  • Use of company tablet

What begins as an Attendance event (TM, sick on contact), may trigger an investigation that may have serious Performance consequences. In many instances, the Company has bypassed lower steps of progressive discipline and subjected Flight Attendants who were not positioned for their RAP to immediate termination.

You should be aware of your actions and the actions the Company has taken. Conversations between you and your FSM are not privileged and may be used against you. They have a job to do, please be aware. We’ve seen a significant uptick in the number of investigations surrounding Flight Attendants unable to make assigned RAPs. If you are disciplined or terminated for not being positioned for a RAP, contact your APFA base representative to file a grievance.

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

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