Pay Information

Pay Adjustment Timeline

What is Pay Adjustment Timeline?

The Pay Adjustment Timeline (also known as the Crew Comp Timeline) is the when and where to look for pay claim adjustments from Pay Comp and how long you should wait before you file a pay claim in Direct Connect. Direct Connect claims are worked on a first come/first served basis usually within 5 - 7 business days. CLOSE OUT is worked the first 8 days of the month for the preceding month’s flying.

Understanding Pay/Assignment Types

Look through the chart to learn more about each Pay/Assignment Type, how it reflects in HSS/HI1, when charges are reflectd, and when to send a Direct Connect claim or search for a specific type using the search box below.

Pay/Assignment Type	Reflects in HSS/HI1 as:	When are changes reflected?	When to send Direct Connect claim?
Callout Pay - Mid-Sequence	Callout Pay - Mid-Sequence	Line-item added as "PD PROJ"; OR seqs will show "GUAR PREM"	Following business day
Callout Pay - Sequence Origination	Callout Pay - Sequence Origination	Line-item added as "CALLOUT"; OR seqs will show "GUAR PREM". Report sequence with "25" add code to reflect sign-in/release.	Same-day, after released by Crew Scheduling
Direct Conflicts	TBD	TBD	TBD
Diversion Pay	Additional value to the right of the flight leg, showing as: "DIV"	4-5 business days after scheduled sequence completion	6+ business days after scheduled completion
Expenses (TAFB/Per Diem)	Expenses reflect in the header of the HI1 as: "D EXP" - Dom. Expenses; "I EXP" - Intl. Expenses; "MISC EXP" - Misc/Training Expenses; "TTL EXP" - Total Expenses	D EXP/ I EXP - Immediately after sequence completion; MISC EXP - Closeout	D EXP/ I EXP - Following business day; MISC EXP - After Payroll Closeout on 8th of the following month
Flight Departure Delays	Additional value to the right of the flight leg, showing as: "ATC, DEI, RCD, RFD"	Immediately after flight completion	If not added to HI1 - FAs need to contact their Flight Service Manager per the below line of communication: Flt Attendant > Flt Service Mgr > Chief Pilot > Pilot
Ground Time	Line-item added as "GRDTME"	Worked Mondays, Wednesdays, and Fridays 3-5 business days after submission	Must submit stay-late claim via Direct Connect or FOS immediately after event for consideration.
Holding Time	Line-item added as "HLDGTME"	3-5 business days after submission	Must submit holding claim via Direct Connect or FOS immediately after event for consideration.
International Non-IPD Override	Line-item added as "INTOVRDE"	All entries should be in by closeout	After Payroll Closeout - 8th of the following month
International Premium Destination IPD Override	Line-item added as "IPDOVRDE"	All entries should be in by closeout	After Payroll Closeout - 8th of the following month
Location Delay Incentive (LE)	Line-item added as "LE PAY"; OR seq will show "LEABVGUA"	Worked every Monday & Friday *except on holidays Entries should reflect on HI1 5-7 business days after completion of the sequence.	8+ days after sequence completion
Misaward Claims - TTS, UBL, ETB, ROTA/D		5 - 7 business days after Direct Connect receipt	Submit Direct Connect as soon as possible but no later than 30 days as Crew Scheduling reviews all of these claims.
Position Premium (Purser, Lead, Aft, Galley)	Line-item showing on the bottom of HI1, as "PP" and the applicable hourly rate (ex: "PP 2.50")	FAPP Program reflects flown and future flight legs immediately; Program will input cumulative hours as line-item on HI1 by closeout	After Payroll Closeout - 8th of the following month
Position Swap	FA"4" position flown	Immediate	If app is not able to be used, FA should contact their local Crew Service Center and the Duty Manager may submit the RF2042. In the rare case of a mid-flight illness of a crew member and the need for an extraordinary swap, the crew should contact Crew Tracking.
Random Drug/Alcohol Testing	Line item added as: "RANDOM" for random Drug test or "RANDOM A" for random Alcohol test		As soon as processed by Drug/Alcohol team
Red Flag Sequence - Lineholder	Sequence displays "RED FLAG"; *Additional 50% added with a line-item as "RED FLAG"	Completion of sequence flown	3 - 5 days after sequence completion
Red Flag Sequence - Reserve	Sequence displays "RED FLAG"; *Additional 50% added with a line-item as "RED FLAG"	Completion of sequence flown	3 - 5 days after sequence completion
Settlement Agreement Protection	Line-item added as "PD PROJ"; OR/VF seqs will show "GUAR PREM".	Closeout	After Payroll Closeout - 8th of the following month
Speaker/Language Pay	Total, cumulative language hours will reflect in the header of the HI1 as "LANG".	Closeout	After Payroll Closeout - 8th of the following month
Stay Late Claim	Line-item added as "GRDTME"	Worked Mondays, Wednesdays, and Fridays 3-5 business days after submission	Must submit stay-late claim via Direct Connect or FOS immediately after event for consideration.
Training Pay - Instructor-Led	Training hours (ILT+WBT) added with line item as "TRNG"; Training expenses reflect under "MISC EXP" in the header of HI1.	Completion of training sequence Programmed within FOS	After Payroll Closeout - 8th of the following month
Training Pay - Online	Line-item added as "TRNG"	Closeout	After Payroll Closeout - 8th of the following month
Understaffing Pay	Flight number will be preceded by "S" (e.g. S101); Exception: Carryover sequence may show line-item added as "UNDERSTAFF".	Within 7 days of sequence completion, but no later than closeout	If after closeout, the "S" is not reflected next to the applicable flight number on the HI1, submit a Direct Connect
Voluntary Extension (VE) - Domestic	HSS will reflect "VE" add-code at leg-level. Additional 100% added with a line-item as "VE PAY". *Additional position premium added with line-item.	Crew Tracking will immediately update flight leg with "VE" add code. "VE PAY" entered during Closeout on HI1	If "VE" is not reflected on HI3 immediately, contact Crew Tracking to update the flight leg
Voluntary Extension (VE) - International	HSS will reflect "VE" add-code at leg-level. Additional 100% added with a line-item as "VE PAY". *Additional position premium, INTL/IPD override added as line-item.	Crew Tracking will immediately update flight leg with "VE" add code. "VE PAY" entered during Closeout on HI1	If "VE" is not reflected on HI3 immediately, contact Crew Tracking to update the flight leg.

Pay Dates

Pay Month	Pay Date	Pay Statement Visible	Pay Period
January	Jan 17, 2023 Jan 30, 2023	Jan 13, 2023 Jan 27, 2023	December Mid-Month January End of Month
February	Feb 15, 2023 Feb 28, 2023	Feb 13, 2023 Feb 27, 2023	January Mid-Month February End of Month
March	Mar 15, 2023 Mar 30, 2023	Mar 14, 2023 Mar 28, 2023	February Mid-Month March End of Month
April	Apr 17, 2023 Apri 28, 2023	Apr 13, 2023 Apr 26, 2023	March Mid-Month April End of Month
May	May 15, 2023 May 30, 2023	May 12, 2023 May 26, 2023	April Mid-Month May End of Month
June	Jun 15, 2023 Jun 30, 2023	Jun 13, 2023 Jun 27, 2023	May Mid-Month June End of Month
July	Jul 17, 2023 Jul 28, 2023	Jul 13, 2023 Jul 27, 2023	June Mid-Month July End of Month
August	Aug 15, 2023 Aug 30, 2023	Aug 14, 2023 Aug 28, 2023	July Mid-Month August End of Month
September	Sept 15, 2023 Sept 29, 2023	Sept 14, 2023 Sept 27, 2023	August Mid-Month September End of Month
October	Oct 16, 2023 Oct 30, 2023	Oct 12, 2023 Oct 27, 2023	September Mid-Month October End of Month
November	Nov 15, 2023 Nov 30, 2023	Nov 13, 2023 Nov 28, 2023	October Mid-Month November End of Month
December	Dec 15, 2023 Dec 29, 2023	Dec 14, 2023 Dec 26, 2023	November Mid-Month December End of Month

Pay Scale

Pay Step	Jan 1, 2017	May 2, 2017	Jan 1, 2018	Jan 1, 2019
1	$26.69	$28.89	$29.47	$30.35
2	$28.30	$30.63	$31.24	$32.18
3	$30.11	$32.59	$33.24	$34.24
4	$32.07	$34.71	$35.40	$36.47
5	$35.33	$38.23	$38.99	$40.16
6	$40.00	$43.29	$44.16	$45.48
7	$44.73	$47.36	$48.31	$49.76
8	$46.16	$48.88	$49.86	$51.35
9	$47.43	$50.23	$51.23	$52.77
10	$49.20	$52.11	$53.15	$54.75
11	$50.56	$53.54	$54.61	$56.25
12	$52.97	$56.09	$57.21	$58.93
13	$61.33	$64.96	$66.26	$68.25

Premium Pay

NOTES:
Rates shown are per Hour.
All Purser positions require a Purser qualification
* 3-Class lead pay for Transcon only
**One (1) Galley position per class of service, i.e, three (3) class service - three (3) Galley positions & two (2) class service - two (2) Galley positions

International Premium Pay

A Flight Attendant on an International Premium Destination (IPD) sequence will receive International Pay for all operating or deadheading segments scheduled in such sequence. They will be paid three dollars ($3.00) for each hour or fraction thereof flown, prorated to the nearest minute, on Non-International Premium Destination (NIPD) flights. A Flight Attendant will be paid three dollars and seventy-five cents ($3.75) for each hour or fraction thereof flown, prorated to the nearest minute, on IPD sequences.

Premiums for Paid Time Off

Flight Attendants who are on sick leave, bereavement leave, settling days or jury duty are not entitled to Purser, Lead, Aft, Galley, Speaker, CRAF or International premiums. Flight Attendants will receive each applicable Purser, Lead, Aft, Galley, Speaker, CRAF and International pay premium for vacation hours only if the credit hours in her/his primary line or PBS award, as applicable, are inclusive of one hundred percent (100%) of any single premium(s), e.g., 100% Speaker, 100% Lead, 100% Aft, etc.

Direct Conflicts (DC)

A Direct Conflict occurs on your schedule whenever the trip you are currently flying is delayed into a day or duty period with other flying already on it. There must be an overlap between the time you are released from the first sequence and the time you report for your second sequence.

Example: You report on a 2-day trip on June 11th at 0900. The trip is scheduled to end on June 12th with a release time of 1330. You have another 2-day trip on June 12th with a report time of 0900. Your first trip has a mechanical delay and is rescheduled to arrive on June 12th at 1220 – causing you to have a conflict with the report time of the second trip. This is considered a DIRECT CONFLICT – and the second trip will be removed with a DC code on your HI-1.

Pay for a Direct Conflict

Pay protection for a Direct Conflict will make you “whole” – meaning you won’t lose time when you have a Direct Conflict.

Example

The trip below was a turn and the return segment cancelled. It was delayed to return the next morning:

This was the original sequence – paying 5.22

This is the delayed sequence – paying 10.00 as it is now a 2- day trip

Direct Conflict on Your HI-1

On the 11th – sequence 20962 was a turn that had a cancellation, extending the trip into the 12th. The Flight Attendant had another turn scheduled for the 12th – sequence 20919. Sequence 20919 on the 12th was removed with the DC code.

Sequence 20919 on the 12th was original paying 7.34

Direct Conflict – Pay Calculation

Here are the 2 sequences that the FA was originally scheduled to fly. They totaled 12.56 in pay for the 2 days of flying.

To make the FA whole, they would need to be paid 12.56. They received 10.00 from the first sequence that was delayed to the next day, and a PD PROJ of 2.56 was added to pay a total of 12.56.

Diversion Pay

When a flight is diverted and the aircraft is not blocked in at a gate, and/or passenger egress is prohibited, each Flight Attendant shall receive full flight time pay and credit for all such time on board. Such flight time will not be included in the block hour calculation as provided in Hours of Service, Section 11, nor will flight time pay and credit run concurrently with any holding time or ground time compensation as provided in Paragraph D. (JCBA Section 3.M)

General Rules

Any time a flight is diverted and FAs are held on board the aircraft with passengers without egress, whether at the gate or on the tarmac, diversion pay would apply.
Egress is when all passengers are offered the opportunity to deplane and re-board. It does not apply when only select passengers are allowed to deplane.

During the time diversion pay applies, legalities continue as if the flight is continuous and voluntary duty waiver (VE) does not apply if actual on-duty limitations are exceeded.

If diversion pay stops, legalities would apply and if on-duty limitations are projected to be exceeded, Crew Tracking may offer VE to the crew, if applicable.

Diversion Pay Scenarios

SCENARIOS	DIVERSION PAY
FRA-DFW flight diverts to JFK for medical emergency and only the ill passenger is removed	*Flight pay and credit for all time on ground at JFK
PHX-DFW flight diverts to SAT due to DFW weather and sits on the tarmac for 3 hours before blocking in at the gate to allow egress for local SAT passengers only and then flight continues on to DFW	*Flight pay and credit for all time on ground at SAT
PHX-DFW flight diverts to SAT due to DFW weather and sits on the tarmac for 3 hours before blocking in at the gate to allowing all passengers to deplane and flight then defers overnight	*Flight pay and credit for all time on ground prior to blocking in at the gate in SAT
PHX-DFW flight diverts to SAT due to DFW weather and sits on the tarmac for 3 hours before air stairs are brought to the aircraft and used to egress for all passengers.	*Flight pay and credit for all time up until point that passengers were allowed egress
PHX-DFW flight diverts to SAT due to DFW weather and aircraft blocks in at the gate. Door is open and all passengers have ability to get on and off the aircraft as necessary.	No diversion pay, but crew would be eligible for ground time pay

*Applicable Premiums to be included with flight pay and credit once programming is completed.

Location Delay Incentive (LE Pay)

Section 14.M.7 Location Delay Incentive

When a Flight Attendant is delayed departing from an IPD station for more than ten (10) hours from the scheduled departure time for reasons such as mechanical or failure of an inbound aircraft to arrive, the Flight Attendant shall receive an incentive of an additional five (5) hours of pay and credit, including all premiums in addition to the value of the trip.

Once the delay is twenty-four (24) hours or greater, an additional five (5) hours, including all premiums, will apply for each subsequent twenty-four (24) hours or fraction thereof. Once the crew reports for a delayed departure of twenty-four hours of greater and the flight departs early or the door closes prior to the twenty-four (24) hours, the five (5) hours will not be rescinded. Should greater pay protection be provided through Illegal Through No Fault, Last Trip of the Month or Crew Substitution the provisions of Paragraph M.7 may be waived to accept the greater pay protection.

A Letter of Agreement (LOA) was signed modifying the language of the JCBA regarding Location Delay Incentive (LDI). The reference in Section 14.M.7 to a delay greater than twenty-four (24) hours will be changed to a delay of twenty-four hours or greater.

An additional modification ensures that once our crews report for a delayed departure of twenty-four (24) hours or greater they will still qualify for the LDI pay even if the door closes prior to the twenty-four (24) hour posted departure time.

The modified paragraph will read as follows:
When a Flight Attendant is delayed departing from an IPD station for more than ten (10) hours from the scheduled departure time for reasons such as mechanical or failure of an inbound aircraft to arrive, the Flight Attendant shall receive an incentive of an additional five (5) hours of pay and credit, including all premiums in addition to the value of the trip.

Once the delay is twenty-four (24) hours or greater, an additional five (5) hours, including all premiums, will apply for each subsequent twenty-four (24) hours or fraction thereof. Once the crew reports for a delayed departure of twenty-four hours or greater and the flight departs early or the door closes prior to the twenty-four (24) hours, the five (5) hours will not be rescinded. Should greater pay protection be provided through Illegal Through No Fault, Last Trip of the Month or Crew Substitution, the provisions of Paragraph M.7 may be waived to accept the greater pay protection.

Pay Discrepency Procedures

Every month, the Crew Comp department looks at every Flight Attendant’s schedule to make corrections to sequences that were rescheduled due to disruptions or cancellations. Many of these things require some manual manipulation as the process is not automatic.

For example, when your arrival to a hotel is delayed in IROPS situations, your duty time for the day may need to be adjusted to reflect the accurate time you arrive at the hotel.

The first step with this would be to call crew scheduling and ask for the correct release time to be added to your HI3. If you are unable to get through to crew scheduling during your sequence, you can file a Direct Connect and ask for it to be corrected then. Should your Direct Connect be denied, you can follow up with APFA via a Pay Discrepancy Report Form for follow up by the Contract and Scheduling Department.

Step 1 - Access Direct Connect

Getting Started: Go to Crew Portal and under the Links tab, click 'Direct Connect'